How do I terminate a subscription?

Last updated: April 20, 2026

  1. Go to Customers and select your customer.

  2. Under the Subscriptions tab, find the desired subscription card and click Update Subscription.

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  1. Select Terminate and click Next.

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  1. You can set the subscription to terminate on renewal, or on a specific date. Additionally, you can add a note (optional and visible internally only) in regards to the termination.

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